Delivery Policy
Effective Date: December 25, 2025
Expiration Date: December 25, 2026
At [bytesuri.com], we are committed to delivering your pet food and accessories safely, quickly, and reliably. Please read our delivery policy carefully to understand how and when your orders will be shipped.
1. Delivery Areas
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We currently deliver to all provinces and cities within [VN].
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For remote or restricted areas, additional time or charges may apply. We will notify you if delivery to your location is not available.
2. Processing Time
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Time
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Standard shipping: 2–5 business days depending on your location.
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Express delivery (if selected): 1–2 business days for major cities.
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Delays may occur due to weather, courier service issues, or peak shopping seasons.
4. Shipping Fees
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Free shipping for orders over
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A flat-rate shipping fee of [Insert fee] applies to orders below this amount.
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Shipping costs are calculated at checkout and displayed before you complete your order.
5. Order Tracking
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Once your order is shipped, a tracking number will be sent to your email or phone.
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You can track your package via our delivery partner’s website or contact our support team for assistance.
6. Delivery Issues
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If your package arrives damaged or is lost in transit, please contact us within 48 hours of receipt.
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We will investigate and assist with resending or refunding your order as appropriate.
7. Delivery Attempts
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Our delivery partner will attempt to deliver your order up to 2 times.
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If unsuccessful, the package will be returned to us and additional shipping charges may apply for reshipment.
8. Contact Us
For any delivery-related inquiries or support:
📧 Email: support@bytesuri.com
📞 Phone: 123.456.789